311 Issues & Follow-up

Want to report a Streets problem? Use the Philly 311 App!

Pot holeRather than waiting on hold, hang up and download the Philly 311 App. It’s easy to use, and you can send a photo of the problem. Report 311 issues as you see them, and get updates on their progress. Contact Lara at trash@nlna.org with any questions about the App.

311 Reporting Tips

  • Provide an address, not an intersection.
    The Streets Department will not respond if you don’t provide a correct street address.
  • If no action is taken, fill out the form below,
    and send the info to Lara, along with the Ticket Number. She will follow up.

What Are 311 Issues?

  • Pot holes
  • Sink holes
  • Downed trees
  • Un-plowed streets
  • Graffiti
  • Vacant houses
  • Open fire hydrants
  • Any city service problems

If you haven’t contacted 311, report the problem to us anyway. We will do it for you!
However, for best results, we recommend you contact 311 first.

What About Litter?

  • Report litter problems by completing the form below.
  • The NLNA cannot resolve all litter issues. But, we will work to help in whatever way we can.

The Streets Department does not address littered sidewalks, gutters or storm drains. These issues need to be resolved by residents and businesses. So please do your part!

311 Issues and Litter Report Form
If you have contacted 311 already about this issue, please provide the Ticket Number given.
Without an exact address the Streets Dept will not respond to the complaint.
Describe the problem.